What are the responsibilities and job description for the bar attendant position at ASSOULINE?
We are looking for an exceptional Bar Attendant, who has the ability to create a positive customer experience through excellent service and expertly crafted beverages, at our new Madison Avenue pop-up boutique. This individual will bring coffee expertise as well as signature drinks and a friendly demeanor to our energetic store environment, working as part of a team to create high-quality drinks. Key attributes for the position include strong organizational skills, the ability to build relationships, and a commitment to customer service.
Responsibilities:
Responsibilities:
- Greet customers as they enter.
- Give customers drink menus and answer their questions regarding ingredients.
- Take orders while paying attention to details (e.g. preference of coffee blend, dairy, and sugar ratios).
- Serve quality signature no alcoholic beverages
- Receive and process payments (cash and credit cards).
- Keep the bar area clean.
- Maintain stock of clean mugs and plates.
- Check if brewing equipment operates properly and report any maintenance needs.
- Comply with health and safety regulations.
- Communicate customer feedback to manager and recommend new menu items.
- Consider yourself a “people person,” and enjoy meeting others.
- Love working as a team and appreciate the chance to collaborate.
- Understand how to create a great customer service experience.
- Have a focus on quality and take pride in your work.
- Are open to learning new things.
- Are comfortable with responsibilities like cash-handling and store safety.
- Can keep cool and calm in a fast-paced, energetic work environment.
- Can maintain a clean and organized workspace.
- Have excellent communications skills.
- Previous work experience as a barista or waiter/waitress.
- Hands-on experience with brewing equipment.
- Knowledge of sanitation regulations.
- Maintain regular and consistent attendance and punctuality.
- Available to work flexible hours.
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation.
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
- Available to perform many different tasks within the store during each shift.
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
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