What are the responsibilities and job description for the Employee Relations Specialist position at AssuredPartners?
Overview
The Employee Relations Specialist will be responsible for supporting the design, development, and delivery of a suite of Employee Relations programs and projects. You will partner closely with Corporate and Regional HR Leadership and cross functional stakeholders to be the subject matter expert on all things employee relations.
The Ideal Candidate
- You thrive in a fast-paced environment; simultaneously managing complex competing priorities
- You possess a strong emotional intelligence demonstrated through verbal & written communications
- You enjoy collaborating with others to find solutions to complex problems
If this sounds like you, we invite you to keep reading and apply!
What You'll Do
- Act as a trusted advisor to Corporate and Regional HR leadership to provide guidance and support on all escalated employee relations matters, including performance management, progressive discipline, leaves of absence, and investigations.
- Triage employee complaints, grievances, and concerns; maintaining confidentiality and impartiality.
- Track investigations from start to finish and provide additional support by scheduling interviews, taking detailed notes, and more.
- Provide support to Regional HR leadership to complete climate surveys as necessary.
- Partner with LOA team to evaluate complex leave cases.
- Stay up-to-date with federal, state, and local labor laws and regulations.
- Support development, implementation and auditing of HR policies and procedures to ensure legal compliance and best practices.
- Support the development and maintenance of a consistent and well-documented approach to the above matters; ensure own documentation is in accordance with organizational policies and procedures.
- Create best practice guides to address reoccurring employee relations issues with varying levels complexity and support HR leadership to resolve.
- Assist with the review and revision the employee handbook to reflect current laws and company policies annually and as needed.
- Flexibility to support all US time zones.
- Other duties as assigned.
What's in it For You?
To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
- Competitive base salary.
- Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
- Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.
- Company match 401(k) plan – 50% up to 6%!
- Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers.
- Opportunity to prioritize your mental health with 24/7 access to licensed therapists.
- Pet benefits & discounts.
- Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout our company.
What You'll Need
- Bachelor's Degree; or a minimum of four years HR experience and/or training in a generalist capacity; or equivalent combination of education and experience
- HR Certification (e.g. PHR, SHRM-CP, etc.) or ability to obtain within 6 months of hire is preferred
- Tech savvy; ability to navigate multiple systems including Microsoft Office Suite.
- Excellent communication and interpersonal skills, with the ability to build rapport with Regional HR and LOA Teams.
- Exceptional problem-solving skills and the ability to handle sensitive and confidential information with discretion.
- Ability to multi-task and manage various project elements simultaneously.
- Strong and thorough working knowledge of federal and state employment laws.
- Proficient in ADA and FMLA.
- Strong attention to detail.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
Grow, with us
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
