What are the responsibilities and job description for the 2nd Shift Customer Service Representative position at Aston Carter?
Job Description:
The Customer Care Specialist handles incoming calls regarding questions about a members prescription benefits. These calls include but are not limited to what a members copay would be, if a medication is covered, faxing forms to doctors for authorization on a medication before it can be prescribed, etc.
Preferred Skills & Qualifications:
- 3 years of Prior Medical customer service experience
- Excellent phone etiquette and typing skills (40wpm, 500kph)
- Basic knowledge of Microsoft Office and internet required.
- High School Diploma or equivalent
Perks/Benefits
- Competitive Wages
- 4 weeks paid time off in first year
- Top of the industry benefits for Health, Dental, and Vision
- Paid Parental Leave
- 401K with company match up to 5%
- Employee Volunteer Programs
- College Savings Plans
- LifeMart (access discounts from over 4 million merchants)
- Employee Assistance Program
- Employee Referral Bonus (up to $750!)
Hours
- Monday - Friday - Shifts Scheduled until 9pm
- 3 weekends every six weeks
This is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume or call (920) 636-4126!
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
