What are the responsibilities and job description for the Benefit Case Manager position at Aston Carter?
Now hiring Patient Access Specialists in the Plano area for a pharmacy benefit management company. On site training and then hybrid based on performance. Apply now for consideration or send your resume directly to cmelvin@astoncarter.com.
Description:
As a Patient Access Specialist within our Clinical Services Team, you are responsible for assisting our patient members with obtaining critical medications. You serve as our patient members’ advocate and guide them through the complex world of prescriptions to help them obtain medications in a cost-effective and timely manner. You are the critical link between patient members, healthcare providers/ doctors, and pharmacies.
Job Duties:
- Assist patient members with enrollment in drug savings programs
- Coordinate with patient members/ physicians/ drug manufacturers on applications to drug assistance programs
- Coordinate with programs and/or pharmacies to ensure the continuation of therapy
- Directly communicate with patient assistance programs to facilitate the approval of medications
- Take inbound and make outbound calls to members, providers, and pharmacies
- Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our members.
- Assist patient members with enrollment in drug savings programs (copay cards, procurement via international - sources)
- Educate patient members about their pharmacy benefits and serve as a patient advocate to help them source necessary medications they need
- Coordinate with patient members, physicians, drug manufacturers, and pharmacies with enrollment into copay card
- Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our members
Qualifications:
- Must have 2 years of Administrative Healthcare Experience doing any of the following: Insurance Verification, Prior Authorization, Case Management or Coordination, Pharmacy Technician
- Proficiency in Mac, MS Office, G-Suite required
- Valid Pharmacy Technician certificate is a plus
- Active listening, conversational speaking skills, with a high degree of empathy
- Demonstrate problem-solving skills, information gathering, research, alternatives analysis, applying creative solutions to unique
Hours:
- Mon-Fri 7am-5:30pm - 8 hour shift in that time block
- Patient Access Specialist team is in office/remote a rotation of working days (one week 3 days remote, next week 2 days remote and then alternates)
- Training Hours: 7am - 3:30pm OR 8am - 4:30pm <-- this schedule will hold all the way through training and "nesting" period.
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $22
