What are the responsibilities and job description for the Customer Service Representative position at Aston Carter?
Description:
-Take incoming calls from customers to service existing accounts
-Servicing accounts and upselling services
-Most of calls will be from current customers to update their policy (phone number, adding a car, moving and need new policy) and then get inbound calls from customers wanting quotes or wanting to sign up with the client
-Will try to get referrals around life insurance policies, adding on more coverage (i.e. if they bundle they save more)
-Ability to problem solve and use time efficiently in order to multi-task and prioritize work
Skills:
Customer service, Customer support, retail sales, Waitress, Waiter, Barista
Top Skills Details:
Customer service,Customer support,retail sales,Waitress,Waiter,Barista
Additional Skills & Qualifications:
MUST HAVE:
-High School or GED
-Seeking 1-3 years of Customer Service or Sales experience (i.e. retail, restaurant, call center, etc.)
-Looking for someone who is hungry to learn, willing to jump in, and wants to be apart of a growing team
-Seeking someone who wants to grow within the company
-Strong interpersonal and communication skills
NICE TO HAVE:
-Previous insurance experience is a plus, but not required
Experience Level:
Entry Level
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Responsibilities:
Description:-Take incoming calls from customers to service existing accounts -Servicing accounts and upselling services -Most of calls will be from current customers to update their policy (phone number, adding a car, moving and need new policy) and then get inbound calls from customers wanting quotes or wanting to sign up with the client -Will try to get referrals around life insurance policies, adding on more coverage (i.e. if they bundle they save more)-Ability to problem solve and use time efficiently in order to multi-task and prioritize workSkills:Customer service, Customer support, retail sales, Waitress, Waiter, BaristaTop Skills Details:Customer service,Customer support,retail sales,Waitress,Waiter,BaristaAdditional Skills & Qualifications:MUST HAVE:-High School or GED -Seeking 1-3 years of Customer Service or Sales experience (i.e. retail, restaurant, call center, etc.)-Looking for someone who is hungry to learn, willing to jump in, and wants to be apart of a growing team -Seeking someone who wants to grow within the company -Strong interpersonal and communication skills NICE TO HAVE:-Previous insurance experience is a plus, but not requiredExperience Level:Entry Level .Salary : $42,000 - $54,066
