What are the responsibilities and job description for the Customer Service Representative position at Aston Carter?
Description:
Exhibit excellent customer service skills while providing professional, personable, timely, and accurate responses to customers and field partners.
Efficiently and simultaneously access and enter data in multiple software programs while conversing with callers.
Skillfully communicate in order to understand the initial issue, provide product troubleshooting, and recommend a course of action to resolve the customer’s concern.
Answer use and care questions while educating our customers in order to maximize their enjoyment and use of our innovative line of products.
Ensure customer satisfaction by providing a high level of customer service that includes negotiating to a solution that is mutually beneficial to the customer/company.
Skills:
Customer service, Call center, Support, Technical support, Customer support, Microsoft office, Troubleshooting, Technical customer service, Inbound call, Customer service call center, Data entry, Customer service oriented, Customer care, Microsoft excel
Top Skills Details:
Customer service,Call center,Support,Technical support,Customer support,Microsoft office,Troubleshooting,Technical customer service,Inbound call,Customer service call center
Additional Skills & Qualifications:
Technical Support
ERP
Experience Level:
Entry Level
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $36,660 - $53,000
