What are the responsibilities and job description for the Dispatcher position at Aston Carter?
Dispatcher needed for Global Manufacturing Company - Tualatin, OR.
Job Description:
This position is responsible primarily for coordinating day to day field service functions to include scheduling, planning, and data entry. This position will receive most of the working direction from the Field Service Administrator.
Essential Functions
1. Receives and reviews electronic project files from Project Management, Technical Support and Customer Service
2. Selects and assigns the appropriate Field Service Technician to a project, matching the required job skills to the Technicians’ skills and experience
3. Provides Field Service Technicians with required project information and documentation
4. Maintains and updates the project database, scheduling calendar and tracking tools
5. Logs scheduling of projects into the HelpDesk and the Salesforce databases
6. Creates confirmation and cancellation letters sending them via email to all stakeholders
7. Back up to the Field Service Administrator periodically
8. Processing of invoices for payment from customer
Skills:
ms office suite, data entry, adobe acrobat, scheduling coordinating, dispatching, salesforce, autocad, sap
Additional Skills & Qualifications:
• High School Diploma required; college degree preferred
• Must be able to demonstrate working knowledge of programs in the Microsoft Office Suite, Adobe Acrobat
• Experience with large business software tools such as Oracle, SAP desired
• Working knowledge of drafting programs AutoCad and Bluebeam a plus
• Experience scheduling and work planning for skilled trades in a maintenance or service environment is preferred
• Must be highly organized
• Good written and verbal communication
• Advanced problem-solving and decision-making skills
• Must be able to perform duties with minimal supervision
• Must have the ability to multi-task as well as move from one task to another without notice
For more information please contact Maggie at 503-403-4332 or mklaus@astoncarter.com
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $20
