What are the responsibilities and job description for the Immediate Hiring For Customer Service Representative Paying $18/hr In Arizona position at Aston Carter?
Description:
Provides a positive, high quality customer experience for residents calling into their maintenance line to request new repairs or inquire about existing repairs
Utilizes technology and basic troubleshooting skills to determine the nature of the maintenance issue affecting the caller
Properly documents and classifies maintenance issues to ensure proper dispatch to the most appropriate vendor in the most appropriate timeframe
Develop and maintain positive client relations required to ensure superior client satisfaction
• Receive and handle customer calls and email requests for services
• Manage real-time inquires while keeping track of and responding to commitments
• Escalate all disputes or un-satisfied service confirmations in a timely manner
- Training Schedule for first 1-2 Weeks: M-F 7am - 4pm
- Post Training Schedules: Hours of operation 4am-9pm 7 days a week. Candidate gets to select schedule of choice at time of offer. Can choose 4x10s or 5x8s. Quarterly shift bid moving forward.
Qualifications:
- High school diploma required
- Ability to type 35 wpm at minimum required
- 0-5 years of Call Center Experience: The more call center experience a candidate has the more likely they will be considered as a CSR II.
- Open to people with no call center experience if they have a strong CSR BG ( Retail, Sales, Restaurants )
Interested candidates in Arizona State can feel free to reach out this number 602 - 281 - 4825 EXT 56166 or email updated resume.
Candidates can start On November 15th , 22nd and 29th
*Only Candidates in Arizona State can apply *
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $18