What are the responsibilities and job description for the Medical Scheduler (Call Center) position at Aston Carter?
Hiring a Medical Scheduler in East Syracuse, New York.
This is a 4-month contract-to-hire role with the opportunity to grow long-term!
Pay: $17-19/hr.
Must haves:
Call center experience (2 years)
Any EMR experience would be a huge plus
Description:
The Medical Scheduler assesses a large volume of phone calls and requests both clinical and non-clinical in nature while providing superior customer service and maintaining a one call resolution standard.
•Assesses a high volume of incoming calls and requests
•Obtains required demographics and insurance data and enters information into EPIC
•Capable of setting up accounts, adding and/or changing demographics and insurance information
•Obtains necessary notes, reports and results from referring providers
•Schedule, cancel, and work in patient appointments
•Utilizes all resources available to efficiently and effectively assist all callers.
•Transfers/ warm-transfers calls to other departments and/or staff members when appropriate.
•Gathers all pertinent information for requests and relays messages to clinical staff members accordingly.
•Handles emergencies according to specified procedures
•Uses EPIC medical software and Microsoft Outlook on a daily basis.
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $17 - $19
