What are the responsibilities and job description for the Patient Assistant Specialist position at Aston Carter?
The Patient Account Representative maintains follow-up after a claim has been billed to the insurance company. They will verify if the claim is set to pay, or if it has been denied, to understand why.
- Spot-checks documentation to ensure accuracy to ensure that all balances are correct before mailing to patient/guarantor.
- Is responsible for follow-up on all assigned accounts of in-house and/or discharged patients.
- Maintains and keeps current accounts assigned to collection work list to ensure a prompt follow-up.
- Begins follow-up on accounts no less than 20 days from billed date and continues every 14 days or less as required. (When working accounts with multiple unpaid cycles/claims all cycles must be worked.)
- Clearly documents in the patient accounting system every contact made to or by third party payor, patient, family or employee.
- Monitors and records all payments made on patient accounts, prorates balance to next payor or patient, and changes financial class appropriately.
- Notes payment discrepancies and resolves within 48 hours.
- Identifies inaccurate guarantor/admit data to Business Office Manager if consistent to ensure appropriate corrective action at front end occurs.
- Is responsible for making sure that accounts have been properly worked before moving to next financial class for insurance or patient responsibility.
Skills:
Insurance claim, medical billing, Patient account, appeals, insurance verification, claims resolution, insurance billing, Accounts receivable, Medicare, Payment posting
Additional Skills & Qualifications:
- Prior experience with on-line admission/billing system and knowledge of credit, collection and confidentiality laws desirable.
- Familiarity with UB-92 billing requirements Medical billing
- HMS-AS400 (MedHost)
- Working with UB04
- Hospital setting billing
Need to be fully vaccinated!
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $20 - $23
