What are the responsibilities and job description for the Broadband Technician I position at Astound?
Location: Wilsonville, OR
$1,500 Sign-On Bonus!Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Entrepreneurial yet established and growing organization where you can make a true impact!
Astound Broadband is hiring for a Broadband Technician I, II, or III in Sandy, OR - Wilsonville, OR. The Broadband Technician I is responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BBT I is required to communicate with leadership and dispatch as needed.
Where you will work:
- This position will be based in Astounds Wilsonville, OR office
A Day in the Life of the Broadband Technician:
- Residential install and disconnects* (data, video, phone) on customer premises
- Ensure/record correct RF and signal levels within specifications
- Communication with leadership and dispatch as needed
- Customer education
- Operate company vehicle in safe and responsible manner
- Other duties as assigned
What You Bring to the Table:
- Education: High school diploma or equivalent
- Experience: 0 (Entry Level)
- Competencies: Maintain satisfactory driving record and have a valid driver's license
- Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone
Education and Certifications:
- High school diploma or equivalent
Astound is happy to Offer a Comprehensive Benefits Package Including:
- 401k with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)
- Paid Holidays: 7 days per year
- Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)
- Tuition reimbursement program
- Employee discount program
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in Oregon for this position, plus opportunities for bonus, benefits and commission, if applicable, is:
- Broadband Technician I - $20.00 - $28.00 per hour
- Broadband Technician II - $21.00 - $29.40 per hour
- Broadband Technician III - $22.05 - $30.87 per hour
$1,500 Sign-On Bonus:
We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $1,500*. Don't miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today.
*Certain restrictions may apply, see website for details
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Diverse Workforce / EEO:
Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other's differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Salary : $22 - $31
