Audio Visual Specialist I

Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet.

We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service.

With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.

Overview:

• As the Audio Visual Specialist, you will join our expanding team onsite with one of our global clients working with innovative technologies in the world.
• As the Audio Visual Specialist, you will provide support for corporate AV/VC environments, and analyze problems using technical diagnostic tools to effectively support and resolve issues.
• Technical responsibilities include high-profile event support, audio, video, conferencing technology, projects, maintenance, and support of audiovisual-related tasks.
• Traveling to various client offices on occasion is required.

You Will:

• Assist with installation of all AV equipment and displays including audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems
• Help install structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables
• Ensure that SLAs and daily deliverables are met including ticket updates
• Upload Crestron control programs to control processors and work with the remote program team on control system certification
• Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues
• Follow all policies, standards or safety guidelines that the client requires
• Assist with problem-solving and troubleshooting any issue that may arise during an installation
• Perform equipment setups, breakdowns and troubleshoot issues during events
• Perform all necessary pre-event checks as required
• Help liaise with cross-functional teams and internal users before and during events
• Interface with end users and vendors to address requests and requirements
• Assist in identifying and solving issues that impact client conference rooms

You Have:

• 2 years related experience and/or training; or equivalent combination of education and experience
• Ability to think and work independently
• Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment
• Excellent written and oral communication skills and strong customer service skills
• Understanding of reading/understanding architecture, electrical, structural & AV systems drawings
• Ability to work day, evening or weekend shifts and travel to support a distant event if required

Education:

• High school diploma or general education degree (GED) and or related experience

Physical Demand & Work Environment:

• Must be able to sit, stand, stoop and bend for extended periods of time
• Must have the dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and handle other office equipment
• Must have the ability to climb ladders, scaffolding or be transported by lifts
• Must have the ability to drive/operate a vehicle in a safe manner
• Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively

What can Astreya offer you?

• Employment in the fast-growing IT space provides you with a variety of career options
• Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
• Introduction to new ways of working and awesome technologies
• Career paths to help you establish where you want to go
• Focus on internal promotion and internal mobility - we love to build teams from within
• Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
• Education Assistance
• Dedicated management to provide you with on-point leadership and care
• Numerous on-the-job perks
• Market competitive compensation and insurance, health and wellness benefits

Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.