What are the responsibilities and job description for the Cell Phone Repair Tech position at Asurion?
If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.
UBreakiFix® by Asurion retail stores are all across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our retail team.
We are Immediately Hiring- Don’t miss this chance to be part of something big at our retail stores.
- Gain new skills and certifications.
- Provide great customer service experiences.
- Bring your ideas to leaders.
- Receive unlimited monthly bonuses for great sales above the starting pay of $15.00/hour
Here’s what you’ll bring to the team:
- 1 years of customer service/retail sales experience (preferred)
- 6 months of experience with product service support or electronics troubleshooting (preferred)
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule
- A passing background check (criminal and drug test)
- Basic knowledge of Microsoft Office
As a Cell Phone Repair Tech, here’s what you can expect to do:
- Be the face of Asurion and deliver award-winning, personalized customer experiences
- Provide technical expertise, troubleshoot, and repair customer electronic devices
- Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
- Achieve sales goals
- Manage inventory
- Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
- Partner with cross-functional teams to deliver programs/processes and provide feedback
- Self-manage and set priorities
- Multi-task in a fast/retail environment
We take care of you (benefits/perks):
- Ongoing training to grow your skills
- Competitive hourly pay and benefits
- Career growth opportunities based on your interests
- Skills development and hands-on training
- And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health
Get to know us:
As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Signing bonus
Work Location: One location
