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IT Specialist

Atash Enterprises, LLC
Raleigh, NC Full Time
POSTED ON 5/7/2024

Job Details

  • Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
  • Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
  • Strong writing skills to maintain organized documentation
  • Knowledge of network cabling, network classification and network topology.
  • Experience with VOIP technologies is a plus
  • Self-motivated, enthusiastic, and able to handle multiple support cases.
  • Customer-oriented, and capable of providing high levels of client satisfaction.
  • Strong skills in working with clients and communication.
  • Troubleshooting issues with networks and find resolutions to the issues from a central location.
  • Provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution.

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