Airline Service Desk Agent

Atlantic Aviation
Concord, MA Full Time
POSTED ON 2/16/2024 CLOSED ON 4/4/2024

What are the responsibilities and job description for the Airline Service Desk Agent position at Atlantic Aviation?

Why You’ll Love This Airline Service Desk Agent Job

Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Airline Service Desk Agent position with Atlantic Aviation at BED in Concord, MA may be perfect for you!

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Airline Service Desk Agent job today!

Pay for this position starts at $18 / hour. This position requires open availability between 6am - 10pm including weekends, holidays, on call, and overtime as needed.

Job Responsibilities

Airline Service Desk Agent Responsibilities
  • Provide customers with professional service and assistance
  • Making hotel and catering reservations for inbound and outbound aircraft
  • Processing customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met

Required Skills and Qualifications

Airline Service Desk Agent Qualifications
  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Ability to comprehend and perform basic math calculations

Salary : $18

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