Senior PC Technician

Atlantic Digital is a Veteran owned company that provides expertise and advanced technology solutions to Government clients in support of critical defense, intelligence and national security missions. We have been in business since 2009 and have experienced 50% growth in the last 2 years. We are looking for skilled IT candidates that are mission focused, possess a DoD Security clearance and ready to take their career to the next level.

Clearance Requirements:

• DoD TS/SCI

ADI Benefits package:

• Medical – two options – a high deductible plan and a traditional PPO plan
• Dental and Vision
• COMPANY PAID Life Insurance
• COMPANY PAID Short term and Long term disability
• 401(k) plan with a 5% company match and no vesting schedule
• Generous Paid Time Off and 11 Federal holidays
• $4,000 annually for continuing education/professional development

Typical duties include:

• Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
• Installing and configuring application and operating system software and upgrades
• Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution
• Multiple device configuration including personal device support and configuration
• Removing old equipment and performing data migration to new machines
• Experience in implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs
• Analyzes user needs for business applications. Researches alternatives and proposes solutions. Coordinates hardware and software system installation and ensures specifications are met
• Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge base
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
• Analyzing and making recommendations for hardware and software standardization

Educational Requirements:

• Associate degree from two-year College or university or significant relevant experience will be considered in lieu of formal education.

Certification Requirements:

• DoDD 8570.01-M IAT II *

AND

• MCSA: Win 10 OR
• MCSA: Windows Server 2016 OR
• Microsoft 365 Certified Modern Desktop Administrator OR
• MCA

Experience Requirements:

• At least five years of previous experience working as a PC Technician.

It is the policy of Atlantic Digital to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Atlantic Digital will provide reasonable accommodations for qualified individuals with disabilities.