IT Assistant/Tech (Entry Level)

Full Job Description

We are looking for an individual that is interested in a full-time long-term position in the IT industry as a Tech support technician. The position we are hiring for is an Entry Level position. The candidate should be someone with a genuine interest in learning, IT, computers, and technology.

We are looking for someone with IT experience that is interested in a full-time long-term position in the IT industry that is willing to invest the time and energy necessary to learn our companies polices, procedures, and processes in exchange for a guarantee of higher pay after as little as 1 to 2 years with the company. We reward hard work and dedication and any individual that invests in us we would not want to lose and we will invest in them.

The position we are hiring for best fits someone looking for a stable long-term position with a growing tech company. If you have little to no experience but want a serious career in IT and are willing to invest time to learn and grow then this is the perfect position for you. If you have IT experience and are tired of corporate environments and want more flexibility and the ability to put your imprint on a growing company then this position is perfect for you.

Key Responsibilities:

• Provide administrative support to the IT department, including scheduling meetings, managing calendars, and coordinating appointments.
• Assist in organizing and maintaining IT-related documentation.
• Help with inventory management and procurement of IT equipment and supplies.
• Collaborate with management in IT onboarding processes for new hires.
• Respond to internal and external inquiries, redirecting them as necessary and ensuring timely follow-up.
• Support project managers in tracking project milestones, deadlines, and deliverables.
• Assist with basic IT troubleshooting and problem escalation to appropriate team members.
• Help maintain and update the company's IT knowledge base
• Assist in preparing reports, and data analysis to support decision-making processes.
• Participate in IT team meetings and provide meeting minutes as required.

Requirements:

• Proven experience (at least 2 years) as an administrative assistant or in a similar role within an IT firm or related industry.
• Strong knowledge of IT concepts, terminology, and industry trends.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Exceptional communication skills, both written and verbal, with a keen eye for detail.
• Ability to work independently, take initiative, and be a reliable team player.
• Familiarity with project management methodologies is a plus.
• A Bachelor's degree in Business, Computer Science, Information Technology, or a related field is preferred, but not mandatory.

This Job Is Ideal for Someone Who Is:

• Looking to start from the ground up with a company invest a couple of years growing and learning with great raise potential.
• Looking for a long lasting IT position with a growing company
• Dependable and trustworthy
• People-oriented – gets along with others and enjoys interacting with people
• Independent – self driven and enjoys working with little direction

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Windows: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: Multiple Locations

Salary : $16 - $19