What are the responsibilities and job description for the Customer Service Representative position at ATS FAMILY?
Job Details
Description
The Applied Technical Services Family of Companies (“ATS” or the “Company”) is a leading provider of critical testing, inspection, and certification services. The Company serves a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS is headquartered in Marietta, GA and employs over 1,800 team members at approximately 70 locations across the United States. Our purpose is to create a safe and reliable world.
Overview
The individual will be trained to answer customer service calls and web requests for the corporate and branch offices. Candidate will be responsible for maintaining the Customer Relationship Management system (CRM), answering a multi-line phone system, greeting clients, and providing basic administrative assistance.
Benefits:
ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonus.
Qualifications
Minimum Requirements:
- High school diploma or equivalent
- Exceptional customer service and phone skills
- Excellent interpersonal, verbal and written communication skills
- Attention to detail
- Must be personable and interact comfortably with clients and co-workers
EOE/AA/M/F/Vet/Disability
Electric Applications Inc is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law
“U.S. Persons” Only:
A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of
complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
