Front Desk Administrator

*We Win Together * Passion for Excellence * Find a Better Way*

Since 1975, Auburn Mechanical has been recognized as a mechanical contractor that delivers measurable, sustainable, quality results. We specialize in providing outstanding mechanical design, HVAC, plumbing, pipefitting, refrigeration, and maintenance. We cultivate long-term relationships with clients and employees, and we appreciate that our work together helps to sculpt the local community.

The Opportunity

If these values resonate with you and you pride yourself on being the "director of first impressions," this may be the role you've been looking for! The Front Desk Administrator is the first point of contact for Auburn Mechanical visitors and callers and is responsible for daily office operations by providing administrative support and resources. The ideal candidate should be dependable, have excellent oral and written communication skills, have a passion for customer service, and be able to organize daily work using tools like MS Excel, MS Outlook and general office equipment. This position requires onsite work Monday - Friday from 7:30am to 4:30pm.

What You'll Be Doing

• Answering phone calls in a professional manner and connecting callers to intended staff, asking qualifying questions when necessary
• Providing a welcoming atmosphere for guests and employees coming into the building, including maintaining the appearance of the lobby and conference rooms
• Managing meeting spaces to include assisting with meeting conflicts and room readiness
• Coordinating lunches and catering for meetings and office events as well as setting up conference rooms.
• Managing incoming and outgoing mail to include: making the daily post office run (mileage reimbursable), opening,scanning, and distributing mail to the proper recipients
• Preparing outgoing and receiving incoming packages including notifying recipients as needed
• Monitoring, ordering and restocking office, breakroom, and janitorial supplies
• Scheduling maintenance and repairs on office equipment as needed
• Acting as point of contact for the janitorial service and for general facility issues
• Providing administrative and project support to Human Resources, Accounting, and Marketing as needed
• Basic daily cleaning and restocking of break room and work room
• Running off-site errands as needed (mileage reimbursable)
• Assisting with office events and projects

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change.

What We're Looking For

To be successful in this role, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill and/or ability required.

• Strong interpersonal skills and ability to remain calm during stressful moments
• Demonstrated experience as a receptionist, administrative or office assistant
• Knowledge of office management systems and procedures
• Proficiency with a multi-line phone system and ability to triage phone calls
• Working knowledge of common office equipment such as copiers/printers, fax
• Proficiency in MS Office products (Outlook, Teams, Word, Excel)
• Excellent time management and organizational skills and ability to prioritize work when tasks compete for time
• Attention to detail and ability to problem solve independently
• Excellent written and verbal skills
• Ability to maintain confidentiality and use discretion

Education / Experience

• High school diploma or equivalent GED plus 1-3 years of related experience or equivalent combination of education and experience

Computer Skills

• Proficiency with Microsoft Office Teams, Outlook, Excel, and Word required

Certificates and Licenses

• Valid driver's license; proof of insurance will need to be presented upon offer

The Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position is based in our corporate headquarters in Auburn, Washington. The position is in a standard office environment with desktop and general office business equipment and frequent telephone calls. Noise level is moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time, walk, and climb stairs. The employee must constantly reach with hands and fingers. Extensive keyboard typing is required. Employee must be able to work in close contact with small and large groups. Frequent hearing and talking is required.

The employee is regularly required to lift up to 20lbs, occasionally up to 50lbs.

Please apply on our website and attach a current resume for consideration. We look forward to hearing from you!

**No Recruiters, Principals Only**

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Front Desk Receptionist: 1 year (Required)
• Office Administrator or Administrative Assistant: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person