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Front Desk Representative - Miller Writing Center

Auburn
Auburn, AL Full Time
POSTED ON 2/28/2024 CLOSED ON 3/31/2024

Job Posting for Front Desk Representative - Miller Writing Center at Auburn

Position Details
Position Information

Requisition Number Stu03152P
Home Org Name Office of University Writing
Division Name Provost and VP Academic Affair
Position Title Front Desk Representative - Miller Writing Center
Working Title (if different from Position Title)
Job Summary
The Office of University Writing is seeking a Front Desk Representative who will assist with daily operations and provide administrative support to the Miller Writing Center at Auburn University.
Essential Functions
  • Assist clients and consultants with administrative tasks, which may include making accounts or appointments, answering questions, or responding to technical issues.
  • Navigate the online data management platform (Advise Assist)
  • Understand and execute writing center processes, protocols, and policies
  • Communicate clearly, quickly, and responsibly with clients, full-time staff members, consultants, and other front desk representatives
  • Maintain the confidentiality of client records
  • Work regular weekly shifts as assigned
  • Participate in required trainings, meetings, and professional development activities as assigned


  • Time commitment: Students are expected to work between 7-14 hours/week each semester (depending on their schedule and preference). Front desk shifts will start in August 2024. Renewal is possible pending satisfactory performance.
  • Training requirements: New front desk representatives who start in Fall 2024 are required to complete an asynchronous training module (available August 1) and attend a one day training on Candidates who are not available for training should consider applying next year.
  • Compensation: Undergraduate front desk representatives will receive an hourly wage of $12.00/hour with $0.25/hour increases in subsequent years.
Minimum Qualifications
  • Undergraduate or graduate student at Auburn University during the 2023-2024 academic year
  • Remain in good academic standing for all semesters employed
  • Available for asynchronous training via Canvas starting August 1
  • Available for mandatory training beginning of the semester
  • Available to work between 7-14 hours/week, beginning in August 2024 depending on availability
Preferred Qualifications
Preference will be given to candidates who are able to demonstrate or have the ability to learn the following skills:
  • Critical thinking and problem solving
  • Interpersonal communication and active listening
  • Intercultural sensitivity and teamwork
  • Time management and organization
  • Software and technology
  • Available to continue working in 2025-2026 academic year
Pay Rate $12.00/hour
Work Hours 7-14
City position is located in: Auburn
State position is located: Alabama
Posting Detail Information

Posting Date 02/28/2024
Closing Date 03/29/2024
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.



AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Applications are due on Friday, March 29th. Selected candidates will be invited to participate in an interview with the hiring committee and submit contact information for two references. Interviews will take place in late-April.
Quick Link for Internal Postings https://www.auemployment.com/postings/43803

 

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Salary.com Estimation for Front Desk Representative - Miller Writing Center in Auburn, AL
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