Testing Services Assistant

Auburn
Auburn, AL Full Time
POSTED ON 2/15/2024 CLOSED ON 3/1/2024

What are the responsibilities and job description for the Testing Services Assistant position at Auburn?

Position Details
Position Information

Requisition Number S3421P
Home Org Name Biggio Center Testing Services
Division Name Provost and VP Academic Affair
Position Title Testing Services Assistant
Job Class Code DA10
Appointment Status Full-time
Part-time FTE
Limited Term No
Limited Term Length
Job Summary
The Testing Services Assistant ensures the efficient and effective operations of the Biggio Center Testing Services and other university testing centers by proctoring various test administrations for the duration of the test.

About Auburn: Auburn was named by Forbes Magazine as one of the state of Alabama's best employers, with employees staying an average of ten years! Learn more about Auburn's impact, generous employee benefits, and thriving community by visiting aub.ie/working-for-auburn.

It's a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We're proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you're new to Auburn, we'd love to introduce you. If you're already acquainted with Auburn, we'll keep it simple: it's time to come home!

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.
Essential Functions
  • Assists test-takers for the duration of the testing process to include check-in, computer start up, and assisting with any problems which may arise during the exam.
  • Serves as a certified testing administrator adhering to all proctoring requirements. Addresses academic dishonesty and procedural incidents that occur and involves peers, as warranted.
  • Contacts vendor support representatives to resolve technical issues.
  • Assists with the implementation of test security protocols at all locations, establishes and maintains test files, and assists in the preparation of databases and records.
  • Maintains familiarity with databases and testing software used by the university. Maintains confidentiality of all client information.
  • May provide administrative support functions such as test registration activities, copying, running reports, faxing, and mail distribution.
  • Performs front desk reception responsibilities to include answering and directing phone calls, scheduling appointments, appointment reminder calls, receiving required documentation from testers checking in for an exam, accepting deliveries, directing customer service, and checking out testers.
  • Performs other related duties as assigned.

Minimum Qualifications

Minimum Qualifications
Education and Experience:
  • High school diploma or equivalent with 2 years of experience in administrative support, customer service, and/or academic or commercial testing in a business setting.

Substitutions allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Minimum Skills, License, and Certifications

Minimum Skills and Abilities
Minimum Technology Skills
Working knowledge Windows 10 or Excel, intermediate computer skills, and various communication applications (Slack, Outlook, or Asana).
Minimum License and Certifications
Once employed, positions supporting Prometric and Pearson Vue vendor services must pass yearly certification exams in order to proctor exams.
Desired Qualifications

Desired Qualifications
Posting Detail Information

Salary Range $31,200 - $37,100
Job Category Administrative
Working Hours if Non-Traditional
City position is located in: Auburn
State position is located: AL
List any hazardous conditions or physical demands required by this position
Posting Date 02/15/2024
Closing Date 03/01/2024
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.



AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings https://www.auemployment.com/postings/43541

 

Salary : $30,160 - $37,100

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