Account Manager (AM) will manage multiple accounts and is responsible for increasing utilization of the xvision system. The AM is responsible for conducting the basic system training of hospital surgical teams, rad techs and SPD training. The AM is also responsible for all business management at the designated accounts to include any quarterly business reviews and market development programs. Account goals and objectives will be provided quarterly by the Clinical Sales Manager (CSM) or VP of Sales. The AM will develop and execute a quarterly business plan to achieve these goals. The AM will work within a team and at times provide cross account support to team members. The AM reports to the CSM for a defined region with assigned accounts. Responsibilities will also require the AM to spend time in the assigned accounts to promote sale of additional xvision headsets and equipment to expand the surgeon users of the system. The AM will also work with the CSM to qualify the opportunities and provide coaching and direction. The CSM will assist and help develop the AM to be more productive utilizing weekly reporting, one to one remote phone calls and development plans.
The position involves significant travel and may exceed, up to 50% of the time throughout the designated region specified by the CSM.
Build and set expectations for the surgeon & staff to perform cases autonomously
Build clinical and administrative support through technical presentations, executive meetings, marketing events, laboratory sessions and system test drives.
Identify key institutions, generate market awareness and drive sales within an assigned sales territory.
Work closely with the CSM and take direction on system closing activities
Effectively manage transition of initial sale and installation to drive procedural volume and rapid adoption.
Conduct/Assist in the training of surgical teams at the hospital or at a training lab
Manage account inventory, calendar and quarterly goals
Independently support xvision procedures in hospital operating rooms
Train surgeons on new products and advanced system skills
Work with US Sales team in a creative, dependable, and flexible manner to improve upon existing programs including updates of materials and protocols
Manage relationships at assigned accounts
Recruit and train new surgeons in the territory to use the xvision system
Attain quarterly objectives for procedures and revenue
Conduct market development within defined geography to include but not limited to referring physician, patient referral and community awareness programs
Knowledge of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
Analytical, time management, organization and planning, and interpersonal skills
Excellent written and verbal communication skills
Strong interpersonal skills in order to work professionally in a diverse and multi-cultural environment
Ability to meet project deadlines and demonstrated attention to detail
Ability to work both individually as well as part of a team
Requirements:
3 years successful medical device sales experience within the operating environment
Familiarity with Spine Surgery, strongly desired
Proven experience in effectively build and sustain professional relationships with hospitals and medical staff
Ability to travel
Proven track record of meeting sales quotas
Proficient in all Microsoft Office applications
Excellent management, leadership, and organizational skills
Strong analytical and problem-solving skills
Outstanding negotiation and consultative sales skills
Salary.com Estimation for Account Manager in Hartford, CT
$65,093 to $89,152
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