What are the responsibilities and job description for the Front Desk Receptionist position at Aurora Pediatric Therapy & Integrative Health?
Come be a part of our mission to be “A Community of Support and Light for the Journey ahead” for the caregiving units and families we serve through demonstrating our values of advocacy, interprofessional practice, inclusion, transparency and excellence.
APTIH seeks a Patient Experience Manager with experience in third-party claim management, customer service and schedule management for fast paced growing pediatric outpatient clinic.
Responsibilities include:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Attributes and Skills
- Ability to thrive in fast-paced environment
- Ability to manage multiple responsibilities with excellence
- Excellent written and verbal communication skills
- Operational efficiency
- Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
- Technological skills, such as using word processing and spreadsheet programs to track data
- Interpersonal skills to interact positively with patients who may be upset or stressed
Benefits to working at APTIH:
- Hourly rate ($20-25/hour)
- Flexible Schedule
- Practice philosophy of the practice is Trauma-informed and Mindfulness-based
- Environment of mutual learning, respect, transparency and excellence
- Full Benefits available at 30 hours including paid time off, dental, vision and medical
Education/Experience Requirements
- High School Diploma Required, Bachelors Degree preferred
- Billing and Coding experience preferred
- Practice management experience preferred
Please send a letter of interest and resume/CV to Laura@aurorapediatric.care
We look forward to speaking with you! www.aurorapediatric.care
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Ability to commute/relocate:
- Naperville, IL 60563: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25