What are the responsibilities and job description for the Parts and Service Advisor position at Auto Collision Experts, LLC?
We are looking for a responsible Customer Service Representative to organize our company’s day-to-day operations within the Parts and Service Department. Your job will be to handle customer service counter, order, receive, and invoice all daily part orders. This customer service position will require one to be friendly, highly organized, and able to multitask with ease. Competent with Data input and transposing numbers. You should be familiar with most office software (e.g. MS Office), including word processors, spreadsheets and presentations. Ultimately, a successful candidate should be able to ensure our Parts and Service Department orders and procedures run smoothly.
Responsibilities
- Ordering of Parts
- Receive and Input Invoices into all systems
- Maintain a filing system for data on external partners (vendors and customers)
- Organize, store and print company documents as needed
- Answer and redirect phone calls
- Handle queries from managers and employees
Skills
- Proven experience in customer service, organizational skills, and assisting Managers of all levels.
- Familiarity with office equipment, including credit card machines, printers and fax machines.
- Knowledge of office policies and procedures
- Experience with office management tools (MS Office software, in particular)
- Excellent organizational and time-management skills
- Problem-solving attitude with an eye for detail
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: Multiple Locations