Job Posting for Engineer, Quality at Automatic Spring Products Corp.

Mission

CUSTOMER QUALITY ENGINEER

As The Automotive Parts Business Gets More And More Demanding And As ASPC Grows, We Cannot Forget That People Still Drive Business And Relationships. We Must Also Become a More Data Driven Company With a Structured, Logical Way Of Problem Solving And Implementing Solutions Towards OPERATIONAL EXCELLENCE. Given Those Two Fundamental Principles And ASPC’s Core Set Of Values Listed Below This Position Will

Successfully lead, direct, and coordinate the quality activities of our customers.
Direct problem-solving activities resulting from Quality issues.
Develop meaningful relationships with our customers’ manufacturing plants and Quality staff.
Drive continuous improvement through corrective action implementation and lessons learned.

Reports to Director of Quality & Program Management; Chief Metallurgist

OUTCOMES
Customer Quality Engineering
Achieve a meaningful understanding of customer-reported issues.
Be the Champion for customer-reported rejection.
Assist the manufacturing team in producing quality products each and every time.
Drive accurate root cause analysis.
Implement meaningful and lasting corrective actions.
No corrective actions open beyond 30 days unless specifically reasoned with a specific cause.
Foster relationship development between the manufacturing Quality team and our customers.
Create an environment and the relationships necessary to rally the company around Quality-related issues.
Be an expert in maintaining quality documents and learning lessons through problem-solving with a read-across approach.

Organizational development
Develop an intimate understanding of our business and how Quality-related decisions affect it.
Help to drive continuous improvement through specific actions and culture.
Participate in and contribute to team-level conversations and discussions appropriately and constructively.
Drive data-driven problem-solving across the organization.
Participate and help to drive organizational learning through lessons learned and creative solution generation.

ROLE COMPETENCIES
Honesty & High Integrity
Planning & Organizational
Follow Through to Success & Attention to details
Analytical Skills / Problem Solving
Proactive Self Starter – doesn’t wait for direction all the time
Perseverance to stick with something until it is successful
Efficient Work Methods – Results from efforts
Commitment to ASPC & Success
Chemistry with our team
Time management skills
Be proactive in communicating with the customer
Ability to complete the task as assigned by the supervisor.

TECHNICAL SKILLS
Logical, Structured, Data-driven Problem Solving
Ability to gain a deep understanding of ASPC processes.
Have a working knowledge of Statistics (Minitab)
Critical thinking skills
Ability to understand Lean principles and implement Lean solutions.
Drive process improvement and identify areas of opportunity to support manufacturing’s success without jeopardizing Quality goals.
Proficiently uses Word, Excel, Power Point, email system and can learn ASPC’s ERP system (PLEX)
Understands and can train on common Technical topics such as Blue Print Reading, Theory of Constraints, GD&T, Gage R&R, SPC, DOE, inspection procedures, measurement techniques, data analysis, etc...
Working knowledge of Quality and Environmental systems (IATF 16949:2016)

PERSONALITY/SOFT SKILLS
Servant Leadership Style
Ability to Develop Employees & to Coach for Success
Strong Work Ethic
Hands On
Great Listening and reflecting skills
Coachable & willing to learn to be flexible
Good Verbal and written communication skills

QUALIFICATIONS
BS of Engineering, Metallurgy or Materials Science
3 years of Automotive Experience in Quality Engineering
Experience with IATF 16949:2016
Ability to adapt to AIAG core tools.
Knowledge of SPC, DOE, and GD&T
Excellent problem solver - understanding of 8-D methodology.
Ability to effectively communicate, Lead and Motivate other to develop quality focused manufacturing culture.

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Engineer, Quality

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