What are the responsibilities and job description for the IT Web Developer, Community and Portal position at Automation Anywhere?
Our opportunity:
This position is within the IT team and creates long-term value by leading projects across web platforms based on requirements from marketing and sales team stakeholders. The ideal candidate will bring experience working within Salesforce® communities to create digital customer and partner experiences as well as a senior web development technical skill set. Proven delivery capability and the ability to drive internal bug and enhancement work to completion will be key to success in this role. This role will lead the build of a brand new B2B business portal using salesforce communities, as well as supporting our current custom built B2B business application.
Location: Remote role - ability to work within any U.S time zone
You will make an impact by being responsible for:
- Working with business analysts and cross-functional stakeholders to solution and create brand new business systems within salesforce community's platform.
- Serving as the technical owner of the Salesforce.com® customer and partner portals (build using salesforce communities).
- Working with business analysts to translate business requirements into development user stories, building out technical tasks for offshore developers to execute against.
- Collaborating with other technical team members to understand, design, and develop brand new digital experiences for AAI customers & partners using industry best practices.
- Supporting business stakeholders by following proper defect ticket triage and SLAs.
- Providing technical guidance to US and India based developers and ensure proper communication of technical user stories, applicable system dependencies, and overall build requirements.
- Collaborating with Enterprise Architects to ensure all recommended solutions and technical user stories meet AAI best practices and security standards.
- Continually increasing both business and technical knowledge to deliver technology-based solutions that are aligned with our business strategies.
You will be a great fit if you have:
- 7 years’ experience using modern Content Management System such as Cascade Server, Drupal, Joomla, and WordPress. Experience in HTML, CSS, JavaScript, XHTML and/or other web development tools.
- 5 years’ SFDC Community development experience with proven understanding of Salesforce administration and user support tasks
- com certification a plus
- Experience in SFDC Lightning platform
- Experience in Community Licenses function and distribution (a must), including self-registration
- Experience in building knowledge Articles (design, functionality, strategy) with Customer, Support Communities
You excel in these key competencies:
- Understanding of Salesforce.com platform and products
- Ability to build and maintain effective working relationships with technology team, users and key stakeholders, displaying effective communication and good judgement across different levels and types of interaction
- Experience working in a fast-paced, startup environment desired.
Why Automation Anywhere?
At our company each person brings their unique talents to work as a team and make a difference.
As the leader in Robotic Process Automation (RPA), we provide a very compelling product where our teams are breaking new ground every day and given an environment to grow their skills and have fun along the way. Our technology is the game changer, and our people give us the edge to better our world and go be great!
Automation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.