What are the responsibilities and job description for the Collections Agent position at AutoSmart of Fort Dodge?
Looking for a position within a company that is continuing to grow? We are the place for you! We specialize in Automotive in-house financing. And we are looking for an individual to help our growing team in our collections department. Which include doing field calls, picking up vehicles that are in default and assisting in collections. We pride ourselves in customer service and working with our customers on a daily basis.
Collection Agent Responsibilities:
- Collaborating on debt collection efforts with Accounts.
- Developing debt collection strategies and plans with Collections Manager.
- Adhering to the FDCPA throughout the debt collection process.
- Contacting debtors by telephone to enact and negotiate debt recovery.
- Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
- Initiating legal and repossession proceedings if debt recovery fails.
Collection Agent Requirements:
- In-depth knowledge of the FDCPA and professional codes of conduct.
- A minimum of 2 years' experience in sales, customer service, or telemarketing.
- Previous debt collection experience will be advantageous.
- Ability to collaborate on debt collection efforts with other departments.
- Experience in tracking down defaulters by searching publicly available databases and records.
- Exceptional recordkeeping and interpersonal skills.
- Must be able to travel.
- Will also assist our other 2 locations of Algona and Okoboji
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Fort Dodge, IA 50501: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Salary : $13 - $16