Customer Service Representative

Avalon Risk Management
Torrance, CA Full Time
POSTED ON 4/17/2024
Avalon Risk Management, a national insurance broker specializing in the international transportation industry, is looking for a full time highly motivated self-starter with an entrepreneurial spirit. You must have at least 2 years’ customer service experience in an office environment to provide support to our Account Managers and Account Executive team. We prefer candidates with some college-level coursework, especially with a financial business focus or math-related courses. Position entails:
  • Support our Account Managers and assist in servicing our existing clients.
  • Assist with marketing submissions, giving shipment-specific insurance quotations, and preparing proposals.
  • Answer policy questions, update account changes, assist with premium collections, fielding phone calls, and more.
  • Basic working knowledge of Applied EPIC would be ideal along with excellent Word and Excel skills.
This role will expose you to our clients, the importing/exporting industry and the various international programs we manage. Avalon provides an environment where you learn something new every day, work with an energetic team, can support charitable organizations, explore personal growth, and more. Sound good? Then this is the job for you.

Candidates must demonstrate excellent written and verbal communication skills. This position will require a strong work ethic, excellent attention to detail, and flexibility. To succeed in this position, you must possess strong organizational skills, the ability to work with a team or independently, and excellent computer skills. We prefer candidates to have an active CA Property & Casualty license or be willing to obtain one within their first six months (at Avalon’s expense). Successful candidates will need to complete a background check and pre-employment drug screening.

Our organization has offices nationwide. We are a premier provider of innovative insurance and surety solutions. You can learn more about our organization at www.avalonrisk.com. This is a full-time, exempt position. We offer a benefits package that includes health, dental and vision insurance, 401(k), tuition reimbursement, and more. Avalon is an equal opportunity employer that has been voted nationally as Best Places to Work in Insurance, creating a best-in-class culture for employees.

Salary.com Estimation for Customer Service Representative in Torrance, CA
$69,085 to $94,043
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