What are the responsibilities and job description for the Administrative Care Coordinator - Hybrid position at Avance Care?
Who are we?
At Avance Care, we are in the business of improving the standard of healthcare. For us, that means doing everything we can to keep our patients at the center. As an innovative primary care provider, we offer convenient, accessible, cost-effective health care services, generating industry-leading patient satisfaction ratings, quality of care, and efficiency. Welcome to a new kind of care!
Job Purpose
Our Administrative Care Coordinators perform reporting and administrative duties to facilitate the flow of all Avance Care locations and maintain quality care and Patient Centered Medical Home certification.
Essential Duties and Responsibilities
- Performs Pre-Visit Planning for all providers on a daily basis
- Involvement in Quality Initiative projects as assigned by manager
- Oversee and perform all personal and automated recalls including, but not limited to, weekly follow-up recalls and CPE recalls
- Following up with other clinics on outstanding diagnostic imaging
- Managing fax inbox
- Update the Patient Registry
- Report uncontrolled chronic conditions to providers
- Quality measure reporting
- Patient follow-up care review
- Provider operational dashboard of provider performance
- Generating monthly follow-up recall letters
- Website file drop uploading
- Processing returned mail
- Audit tasks performed by outsourced resources
- Accomplishes all tasks as assigned or become necessary
Qualifications
- High School Diploma, required
- Associate degree in Healthcare Management, Business Administration, or similar field
- 0-2 years relevant experience
What are we looking for?
- Excellent verbal and written communication
- Confidentiality of patient information regarding HIPAA laws
- Strong computer skills
- Strong attention to detail
- Team player
- Efficient time management and workload prioritization
- Strong multitasking skills
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: One location