Job Summary

*** $5,000 sign on bonus *** (certain restrictions apply)

If you are looking for a unique leadership opportunity to join a strong and dynamic team of professionals this role is for you!

We are looking for an energetic and people-oriented leader to oversee complex customer presentations, implementations, and cost reduction initiatives while focusing on revenue growth and operational effectiveness. The Site Services Manager would provide leadership to a team of associates by coordinating daily activities, providing direction, and offering support and guidance in the functional areas related to outsourced service solutions such as: shipping, receiving, inventory management, chemical tracking, warehousing, glass wash, purchasing, desk top delivery, lab support services.

If this sounds like you, please apply!

Benefits:

• Dental, Vision, and Medical benefits stating on day 1
• Spending and savings accounts: Healthcare savings, flexible spending & limited purpose flexible spending.
• PTO and short and long-term disability coverage
• Paid parental leave, 401k, stock purchase options and so much more!

Major duties and responsibilities:

• Acts as a liaison between customer and Director/Region Manager – Site Services.
• Financials: manages budget and expense reports, revenue growth, TOE reduction, and P&L.
• Management includes recruitment, training and supervision, development of metrics, goals and coordination/communication with sales team and customer.
• Directly responsible for developing and synchronizing the team’s project list to achieve the Site services growth projections. Secures new Services business with service assessments, analysis, costing, proposal development and presentations to customer management.
• Develops and improves services programs. Identifies new service opportunities and develops requirements, presentations, value propositions, tools and implementation plans.
• Coaches and motivates team members to successfully perform job requirements and to meet / exceed goals and objectives; serves as a role model and mentor, in both words and actions, for associates who express and exhibit a desire to pursue individual professional growth and team growth; support team building activities/practices.
• Develops, maintains, and continuously reviews goals and objectives for the department to insure they are in line with the overall corporate goals and objectives; reports on actual performance vs. established goals and objectives; supports continuous improvement practices.
• Plans, develops, and implements programs and procedures within scope of authority with an emphasis on improving department productivity, individual productivity, and corporate profitability; perform staffing, quality and process analysis of Site Services operations
• Works alongside field sales team
• Provide training and backup to supervisors to perform required tasks.
• Handles personnel administrative duties such as associate performance appraisals, vacation scheduling, etc.
• Supports Director or Region Manager by assisting with requests for proposals (RFP’s).
• Drives department safety protocol.
• Perform other duties as assigned.
• Ensures GxP compliance and Good Documentation Practices.
• Brings Value to the customer from personal development in the industry.
• Potential to manage Scientific Services.

Qualifications:

• Previous experience leading exempt and non-exempt associates
• Strong organizational skills with ability to prioritize and manage multiple projects
• Experience in account management/development and implementation
• College degree or equivalent experience
• Generally 5 years’ experience, with at least 3 years of leadership and/or supervisory responsibility; proficient interviewing skills
• GMP and GLP training preferred
• Spill containment, IATA, DOT, IMDG and Hazwoper training preferred
• CPR training and OSHA Right to Know preferred
• Six Sigma Lean Training a plus
• Inside Sales experience team preferred
• Experience in account development and implementation

#LI-AMER #LI-Hybrid

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.

EEO Statement:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision using the links below.

EEO is the Law

OFCCP EEO Supplement

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.