Business Development Officer

Department: Business Development
Location: White Plains, New York City
Salary: Competitive
We are currently recruiting for a Business Development Officer to join our office in White Plains, New York City. This is an office based role. This role will require an individual who will proactively engage and convert hot new business leads. They will conduct quality customer conversations to fact find and understand their needs and upsell and cross sell solutions.
The successful candidate will need to possess excellent communication and customer service skills as well as strong commercial acumen to proactively engage and drive new business opportunities.
Responsibilities:

• Respond to inbound client queries via telephone/email and also using Zoom/Teams.
• Provide proactive outbound advice to clients (both new and existing).
• Produce marketing material with external partners and other service providers.
• Assist in maintaining partner relationships via organising events and managing network groups.
• Ability to provide consultancy and VAT advisory services at the highest standard.
• Able to take full management responsibility for a portfolio of clients expanding over the UK and the rest of Europe.
• Ensure that all databases and systems are accurate and complete.
• Demonstrating and applying commercial acumen.
• Collaborate with the team in a positive manner.
• Actively connecting with Managers and Directors to suggest any contributions to improve procedures.

Previous experience in Accountancy is not essential as full training will be provided.
Skills, experience and qualifications:
Essential:

• A background in direct sales and customer service
• Confident, professional, and friendly so customer relationships are of the highest quality
• Excellent telephone and writing skills
• Motivated to achieve targets and interested in helping customers expand & improve their business
• Organised with proven ability to work under pressure and meet deadlines.
• Excellent multi-tasking ability
• Works well in a team as well as independently
• Patience and emotional resilience for dealing with customers
• Actively listen to customers then smoothly handle & overcome any objections
• Able to handle complaints and remain calm under pressure

Desirable:

• Undergraduate degree

About AVASK:
AVASK Accounting & Business Consultants is a rapidly expanding firm that specialises in international VAT and tax and accounting for e-commerce businesses that are located internationally and in the UK.
AVASK are recommended External Tax Advisors under the Amazon Global Selling Programme and assist hundreds of Amazon FBA sellers, eBay, Shopify and many other platforms. On top of this, it provides its clients with a comprehensive range of expertise - from providing practical guidance on cross-border transactions, making sure that they are fully compliant and assisting on their group structures and tax advisory services. #INDCP

Job Type: Full-time