Office Assistant

HI! We are so happy you stopped by our posting! We are looking for an organized and motivated office assistant to join our warehouse family! Let me give you a bit of background on our company AVID Logistics!

WE ARE a full service warehousing and fulfillment company, specializing in creating customized solutions for our companies needs. Whether it’s a start up company or a Fortune 500, we believe we have the perfect solution. With world-class customer service, cutting edge technology and incredible staff, we are able to give our customers the service and attention they deserve. With a boutique approach and the vision for revolutionizing the industry, AVID has grown every year since inception, in 2010. We look forward to adding you to our incredible team as we continue to grow at an incredible pace!

OUR MISSION is to revolutionize the fulfillment and distribution industry by taking the partnership we have with our customers to new heights, and providing them with the tools necessary to catapult their growth. We intend to do this by helping them launch, sustain, and expand their brand or company by providing them with a variety of services. We spend the time to learn and help determine what is needed for each individual company we are fortunate enough to work with. Our main focus is providing our customers with world-class customer service, giving them the feel that we are an extension of their company.

THE CANDIDATE will be responsible for performing various office and clerical functions, including bills of lading, inventory control and customer service. This position requires a working knowledge of computers as well as attention to detail. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety.

Duties and Responsibilities:

· Process orders

· Answer phone and make receiving appointments

· Assist with customer service emails

· Assist truck drivers, carriers, customers, and vendors

· Make inventory adjustments and receive product into inventory

· Prepare bills of lading and shipping label

· Help onboard new clients

· Assist with getting clients’ digital platforms integrated to our warehouse management systems

· Help maintain all digital connections

· Ensure clients’ issues are addressed in a timely manner

· Provide administrative support to Managers

· Keep and organize records

· Accurate and timely preparation of records and documents

· Other duties as assigned

Requirements and Qualifications:

· High school degree or equivalent

· Able to pass background check

· Strong customer service skills

· Knowledge of office administrator responsibilities, systems, and procedures

· Proficiency in MS Office (Excel, Outlook, Word)

· Basic math skills

· Problem analysis and assessment

· Planning and organizing

· Excellent time management skills and ability to multi-task and prioritize work

· Proficient in typing

· Attention to detail and high level of accuracy

· Excellent verbal and written communication skills

· Teamwork and collaboration

· Able to work in a fast-paced environment

· Able to work independently

· Able to work evenings, weekends and holidays if needed

Skills:

· Customer Service

· Ability to multi-task

· Detail Oriented

· MS Outlook

· Microsoft Excel

· Accuracy

· Analytical

· Answering phones

· Office Administration

· Communication skills

· Teamwork and collaboration

· Time Management Skills

Salary: Commensurate with experience

NEW COLLEGE GRADS WELCOMED!

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Gardena, CA: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 2 years (Required)

Work Location: One location