Supervisor

Location : Gara Rock Hotel, Devon

Job Type : Variable Hours - Fixed per hour

What we need in a nutshell

We want our team of accommodation assistants to be well-managed and motivated, so that our guest accommodation so clean that when guests open the door to it, we can hear them say Wow!

Who are we?

We are Gara Rock a Boutique Hotel and Restaurant perched on a clifftop right on the South West Coast path and just across the water from Salcombe.

We’re relaxed, friendly and down to earth. And we’re devoted to making sure our guests and Visitors have the best time with us.

Right now, we’re looking for some talented awesome individuals to join our team and help us deliver our Gara Rock experience.

We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime.

Find out more about our holiday experience on our website : .

What you’ll be doing

Working as part of our team of Holiday Heroes, you will be making sure accommodation is sparkling and ready for new guests on changeover days, and you will be confidently trouble-shooting any problems that arise.

This will include :

• Managing and motivating your team
• Keeping on top of changeover day logistics noting late bookings and changes, and preparing towel packs, dishwasher tablets and all the other essentials of a happy holiday
• Making sure all the accommodation is ready on time with everything in place
• Resolving guest issues in a way that makes them feel good

And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s not your job,’ you’re our sort of person.

One more thing holidays happen at holiday times, so you will need to work your magic on bank holidays too.

Skills, experience and qualities you’ll need

We’ll provide training, but you must :

• Have experience of leading a team
• Have experience in a housekeeping role so that you know how this vital role works
• Have a friendly and helpful attitude - delightful when you meet guests and good at communicating with your team.
• Be an organiser, with an eye for the important little details
• Be comfortable working to tight deadlines as part of a busy team

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers if that’s fired up your curiosity, have a read about it here and decide if it describes you.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

Experience of working at a holiday park

What we can offer you

This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including :

• Share of service charge
• Competitive Pension
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Last updated : 2024-02-25