What are the responsibilities and job description for the Maintenance Coordinator position at Away?
Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Facilities/Maintenance Coordinator to join our People & Culture team.
Want to help us transform the travel experience? The ideal candidate will have had experience in facilities or workplace management with a focus on hard services. You will report to the Senior Workplace & Facilities Ops manager based in our New York City office.
As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our employee resource groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.
What you’ll do:
- Provide reception coverage during work hours and ensure that our workplace is welcoming to all employees and visitors
- Lead the coordination of administrative tasks such as invoice coding, COI management and vendor paperwork for the Workplace Operations department
- Performs routine workplace inspections and keep repair/maintenance task lists up to date.
- Assist with regular maintenance and general upkeep throughout our office to ensure a clean, safe and productive working environment
- Build strong relationships with vendors and building management; maintain best in class service whether issues are resolved in-house or by one of our partners.
- Act as the first line contact for the Workplace Operations department for all internal and external customers/contractors.
- Follow-up to ensure workplace services issues are identified and repaired quickly, or escalated if needed.
- Update and maintain accurate records and official documentation for the site including, but not limited to: moves/reconfigurations, events, reception, and building operations.
Who you are:
- Minimum 2 years experience
- Analytical and process driven in approach to workplace/facility management
- Proficiency in Slack, G-Suite, Excel and facility management software
- IFMA, LEED or facility management certification
- Team player with a "no task is too small" attitude
- Enjoys working in a fast-paced and ever-changing environment
- Passionate about transforming travel (but that’s a given!)
- You can show proof of COVID-19 vaccination & adherence to HQ COVID office policies using Bindle, a secure platform that verifies vaccination status without sharing private health information, within 30 days of hire
You’ll love working at Away because:
- We travel. We encourage you to take time to recharge outside of the office. You’ll have generous PTO to explore new places and access to Away products to ensure your travels are seamless. And once you’re here for three years, you’ll earn a sabbatical and a bonus to take a well-deserved trip.
- We’re not just employees. We’re people. We offer insurance coverage (health, vision, and dental), tax savings plans for retirement, dependent care, commuter benefits, generous and inclusive parental leave, and a kitchen stocked with organic snacks and coffee.
- We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
- We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is, too. Through initiatives like our employee resource groups, our new office in downtown Manhattan, and more, we’re building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table, and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
- And so much more…! You can bring your dog to work. We organize ways to give back to our local communities.
About Away:
Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Company’s “World’s Most Innovative Companies” and has been recognized on TIME’s list of “Best Inventions.” To learn more, visit awaytravel.com.
EEO Statement:
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.
Away is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.