Quality Manager

Company Description

As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.

We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.

Join us as we create wonder together.

Job Summary

As the Quality Assurance Manager, the purpose of the role is to become the guardian of product quality. The scope is to monitor the cultivation, processing, and dispensary operations to ensure quality output to our customers/patients, adherence to quality standards, applicable regulatory requirements, and internal procedures. The job exists to ensure that the appropriate Quality Management Systems are in place to drive proactive and corrective actions necessary to continuously improve the quality and efficiency of our products and processes. The individual will develop and conduct training programs for employees at multiple cultivation, lab and manufacturing locations.

Duties and Responsibilities

• Confers with management to gain knowledge of work situation requiring training for employees to better understand changes in quality policies, procedures, regulations, and standards.
• Ensures effective root cause investigation of all escalated quality incidents at the facility. Ensure the facility has an effective root cause investigation process for non-escalated quality incidents and ensures follow-up is completed.
• Formulates cannabis teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Monitors the introduction and documentation (i.e., SOP’s) of new products to the processing and packaging operations.
• Develops and implements company-wide product safety and sanitation programs, policies and practices related to microbiological issues or processing lethality based on audit results. Engages cultivation and processing staff to ensure successful program adoption.
• Create the vendor assurance program to monitor the quality of materials and products that are purchased in the wholesale market including the creation of specifications and COA’s.
• Ensures the facility is following Good Manufacturing Practices (GMP) in the cultivation and processing areas to maintain compliance with MMCC and banking audits.
• Conduct random internal audits using the S2S/Metrc system to ensure inventory compliance and traceability requirements.
• Other duties as required or needed to assist company in meeting goals.

Qualifications

• Excellent interpersonal and presentation skills
• Must be able to work flexible shifts
• Minimum 1 year of experience in the Cannabis industry
• Proficient in Excel and Word
• You will regard quality as a core value; serve as role model for other employees and encourage adherence to quality practices, policies, and procedures.
• Must be at least 21 years of age
• Must not have been convicted of any felony offenses pursuant to state statutes
• Attention to detail
• Strong work ethic
• Regular attendance and punctuality.

Experience

• Bachelor’s degree or equivalent experience required
• 1-2 years’ experience in similar role or equivalent combination of experience and education
• Minimum 1 year of experience in the Cannabis industry

Knowledge, Skills and Abilities

• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
  
  
• Leadership - Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others
  
  
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  
  
• Cost Consciousness - Works within approved budget; Contributes to profits and revenue
  
  
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values
  
  
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
• IT Knowledge – Understanding of database framework and reporting tools (i.e., Tableau, Smart Sheets, etc.); Experience with statistical/forecasting software (i.e., Minitab)
  

Direct reports

• No direct reports

Working conditions

• Travel less than 25%

Physical requirements

The physical demands, work environment factors and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Focus on a physical task for a prolonged period without losing edge
• Working in an agricultural environment and ability to work 10 to 20 feet off the ground using ladders
• Exposed to heat and cold and internal temperature changes; exposed to outside working environments
• Ability to lift and carry fifty pounds unaided on a regular basis
• Ability to sit for extended periods of time depending on your position and/or getting up and down through your work shift

At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.

Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.

In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.

We recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet most of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, we want to hear from you! 

AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ community, regardless of age, gender, religion, marital or veterans’ status.