Remote Claims Examiner

At Allianz Partners, we foster a culture of collaboration, caring, and growth. Our global, multi-cultural team functions as a super supportive extended family. We care about who they are, too. If you’re looking for a work environment where you are valued for your ideas, your opinions, your desires, your unique background, and everything else that makes you, you – you’ll find it with Allianz Partners. Working with us, you’ll have plenty of opportunities to talk to leaders who value your input – we don’t do hierarchical thinking here, and we’re all about good ideas. You’ll never lack for learning opportunities or for the space to develop your career. There are no limits placed on your growth, personal or professional, and we encourage every member of our team to look towards their future. If you’re ready for a role where you can truly thrive and put your training expertise to work, you’ve come to the right place.   As a Claims Examiner you will review claims of a low to moderate level and related documentation to determine if loss is covered and what benefits apply.    JOB FUNCTIONS •Key responsibilities which take no less than 10% of overall job time  •Regular, predictable, reliable attendance is an essential function of this position. •Review claims, identify the incident, determine coverage in accordance with the contract, conclude what, if any benefit applies and the amount to be reimbursed. •Responsible for paying or rejecting the claim in accordance with the terms and conditions of the insuring agreement. •Follow-up with customer either by letter, email or telephone call once the claim has been resolved. •Answer incoming telephone or email inquiries from customers regarding the status of their claim. •Enter determination and relevant notes into PeopleSoft in accordance with guidelines. •Collaborate with other departments as needed to verify or obtain missing information. •Research discrepancies and escalate questionable claims to the Manager. •Send out claim forms to new customers as needed. •May perform other duties as assigned.   MINIMUM QUALIFICATIONS  •High school diploma or equivalent diploma. •Zero (0) to one (1) years experience in a customer service related function. •Bilingual preferred; may be required based on business need. •Previous claims experience preferred.   Allianz Partners is a world leader in B2B2C insurance and assistance, specializing in the areas of international health & life, automotive, assistance and travel insurance. Operating in over 76 countries, Allianz Partners offers global solutions that are redefining help, going beyond traditional insurance to help and protect customers wherever they are and whenever they need it. Our innovative experts deliver future-ready, high-tech, high-touch products and services through four commercial brands: Allianz Assistance, Allianz Care, Allianz Automotive and Allianz Travel. We have over 19,000 employees who handle more than 54 million cases each year, motivated to go the extra mile to help customers and employees around the world. If this sounds like you, come and join us! Allianz Partners is a fast-changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us! As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply. More information regarding the Allianz Partners lines of business can be found at: http://www.allianzpartners.com. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.