Service Coordinator

Description

The Service Coordinator is responsible for procurement, valuation, and disposition of the company’s property including vehicles, computers, and tools. This position will support the management team with the day-to-day operations of the company’s property to ensure compliance and safety.

Must be an independent self-starter who is highly organized and detail-oriented, with the ability to multi-task and handle frequently changing priorities.

Requirements

Essential Functions and Responsibilities of the Job

• Maintain vendor and service provider relationships for fuel, maintenance, and other essential services.
• Coordinate vehicle maintenance pick-up and drop-offs.
• Facilitate work orders and coordinate workflow.
• Respond to requests for service and assistance in a timely manner.
• Inspect trucks, equipment, or other types of company property.
• Communicate work order status daily to the Warehouse Manager.
• Research quotes and source parts from external vendors.
• Determine if vehicle maintenance issues are under warranty or need outside vendor repairs.
• Provide guidance in developing asset management policies, procedures, and best practices.
• Conduct monthly reviews with the management team to review equipment condition, utilization issues, and disposal opportunities.
• Create and distribute periodic reports on company-owned assets to maximize utilization.
• Manage internal equipment assets and checkout procedures.
• Oversee employees’ vehicle assigned items and company inventories.
• Administer insurance policy coverage, negotiate agreements, and participate in claim resolution.
• Collaborate with the project managers on sourcing, ordering, and calling off the equipment, rental based on project company needs.
• Assist with fulfilling operational and customer demand while meeting department goals.
• Maintain clean, safe, free of hazards and orderly environment, and adhere to all Company and industry (i.e., OSHA) standards/regulations.
• Conduct business in an ethical and trustworthy manner at all times.
• Ability to understand and carry out instructions/direction from Warehouse Manager to execute tasks accurately, timely and safely.
• Ability to follow company policies, procedures, and directives.
• Ability to interact in a positive and constructive manner.
• Ability to prioritize and multitask.
• Ability to be at work and on time.
• Perform other duties and projects as assigned.

Computer Skills: Proficient with MS Office, Word, Excel; and other related software.

Qualifications:

• High School Diploma or Equivalent.
• At least (2 ) years of related experience preferred.
• Strong communication skills; verbal and written.
• Strong analytical and problem -solving skills.
• Strong leadership and management skills.
• Excellent time management skills.
• Excellent interpersonal skills and client-facing skills.
• Ability to implement and carry out improvement initiatives.
• Ability to perform general vehicle maintenance.

Work Environment/ Physical Requirements:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, and use hands and fingers to operate office equipment. The employee is required to reach, stoop, bend, stretch, and kneel. The employee must frequently lift and move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.

Equal Opportunity Employer/Disability/ Veterans

The above statements are strictly intended to describe the general nature and level of work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

*Pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications.