Job Posting for Collection Representative at B&H Photo Recruiting Department
Job Overview:
The Accounts Receivable department oversees the timely collection of payments owed from various customer purchases or other sources by which the company is due payment.
Under direct supervision, the Collection Representative will be responsible for many aspects of the collection process, such as collecting on outstanding invoices, resolving customer billing issues, responding to customer inquiries/concerns, and more.
Essential Responsibilities:
Reviewing customer’s account to correct inaccurate information and identifying any outstanding payments
Interacting directly with customer to resolve credit and collection issues
Employing collection strategies for outstanding invoices on customer’s account
Partnering with account managers to resolve any issues in a timely manner
Taking necessary actions to encourage timely payments
Issuing refunds and applying credits
Reviewing and releasing pending orders
Specific Knowledge, Skills and Abilities:
Professional phone demeanor
Articulate communicator and analytical thinker
Excellent grammar skills and writing ability
Detail-oriented and quick thinker
Ability to work and make decisions under pressure
Salary.com Estimation for Collection Representative in New York, NY
$56,135 to $71,829
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