BHOM Facilities Manager

BHOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history. At BHOM, we understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off
• Birthday Paid Day Off
• BHOM Gives Back (Paid Volunteer Time Off)
• 13Paid Holidays
• BHOM Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program
  

Position Summary:
The BHOM Facilities Manager is responsible for the accounting, physical assets, major emergency, preventive maintenance repairs, unit turns, capex, and insurance-related projects for the property. The BHOM Facilities Manager assists with, oversees purchases, contracts, and provides strong leadership in coordinating resources to maximize the property's successful operations. Exhibits strong commitment to the service needs of the internal and external customer. In this role, the person always represents the company professionally and courteously.

Essential Job Functions:

• Hire, train, supervise, mentor, and coach all property team members for success; training and development of all team members; manage team scheduling; ensuring all operational standards and procedures for the property are implemented, monitored, and maintained.
• Developing and mentoring a team of skilled, productive, and customer-service oriented professionals to drive company operational goals.
• Physically inspect units, common areas, and related community areas to ensure property standards are met and maintained; track maintenance requests and follow up on timely completion; coordinate turn to ensure units are available for scheduled move-ins
• Maintain budgeted aspects of running the property, including but not limited to: managing all costs and expenses of all departments to maximize NOI, ensuring all financial controls are followed in accordance with company policies and procedures, monitor resident accounts to ensure accuracy and timeliness of charges and collections and recommend and implement appropriate corrective actions concerning internal controls, presentation, and organization.
• Develop relationships with campus departments and organizations and corresponding key representatives
• Awareness of property financial performance and collaborate with the management team to ensure the team is within budget and on task while delivering a high service level.
• Overseeing regular physical property inspections to ensure proper maintenance and upkeep of all assets.
• Ensuring the successful execution of all company safety and environmental policies and procedures.
• Delivering the highest level of resident satisfaction through responsive, consistent, and positive and professional interactions.
• Other duties as assigned.

Minimum Qualifications/Skills:

• Strong understanding of campus departments and on-campus housing
• Proficient in MS Office applications, demonstrated computer technology skills
• Excellent verbal, written communication, and presentation skills
• 3-5 years' experience in a supervisor role
• Intermediate computer and technology skills
• Strong leadership skills and ability to handle multiple project-based workloads
• Valid driver's license may be required

Desired Qualifications/Skills:

• Experience with Entrata and Compliance Depot preferred
• Associate degree in facilities/construction management or related
• Working knowledge of Microbial growth

Work Schedule: 8 am-5 pm, Monday-Friday, or as needed to meet business needs.

Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

This job generally operates in conditions that include an indoor and outdoor environment based on tasks performed. Conditions may include: varying climate, moderate to high noise levels, vibration into hands, chemicals, blood/body fluids, various fumes, odors, vapors, dust, airborne particles, microbial growth, poor ventilation, moving objects, high elevations, slippery surfaces, carpeted, linoleum, hard-surfaced floors or cement, cold temperatures below 32 and above 90 Fahrenheit.

While performing the duties of this job, employees must use safety equipment, PPE (Personal Protective Equipment) and be able to regularly sit or stand, have a full range of motion with the upper and lower body, a continual movement to include, but not limited to, walking, bending, stooping, crawling, climbing stairs and ladders up to 18" feet, building heights up to two (2) stories as tolerated by the associate, reaching above/below shoulder, crouching, kneeling, carrying, pushing, pulling a minimum of 50 lbs., up to 100 lbs. with assistance, repetitive hand and foot motion, and frequent use of various equipment and small hand tools.

This position requires close visual acuity to perform an activity such as reading, writing, and viewing a computer terminal performing physical tasks, including operating motor vehicles.

All BHOM employees are always expected to conduct themselves professionally, perform the tasks delegated by supervisors, and observe and support the company's policies and procedures.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BHOM Student Living, LLC reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.

BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.