What are the responsibilities and job description for the Room Attendant position at B Hotels & Resorts?
Company Overview
Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.
Purpose
Room Attendant is responsible for cleaning and stocking guest rooms to ensure Performance Hospitality's established quality and performance standards.
Essential Function of Job
High School Diploma or equivalent; at least one (1) year of previous housekeeping or cleaning experience preferred.
Qualifications
Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA's):
Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests' needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.
Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).
We Invest in Your Future Success! Become a department trainer Join our Job Coach Program.
Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).
Enjoy the Holidays! We offer Six (6) paid holidays throughout the year.
Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.
Paid Time Off (PTO)
Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose
"Performance Hospitality is proud to be an Equal Opportunity Employer.
Drug-free Workplace
Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.
Purpose
Room Attendant is responsible for cleaning and stocking guest rooms to ensure Performance Hospitality's established quality and performance standards.
Essential Function of Job
- Adhere to cleaning procedures and instructions for use of cleaning agents.
- Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
- Dust all furniture, pictures, drawers, ledges, and shelves thoroughly.
- Push and pull vacuum throughout entire room and empty trach.
- Replenish amenities, linens, and supplies in guest room.
- Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.
- Visually inspect room for cleanliness and appearance and signify completion of room.
High School Diploma or equivalent; at least one (1) year of previous housekeeping or cleaning experience preferred.
Qualifications
Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA's):
Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests' needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.
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Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).
We Invest in Your Future Success! Become a department trainer Join our Job Coach Program.
Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).
Enjoy the Holidays! We offer Six (6) paid holidays throughout the year.
Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.
Paid Time Off (PTO)
Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose
"Performance Hospitality is proud to be an Equal Opportunity Employer.
Drug-free Workplace
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