Branch Transformation Readiness Consultant

B10 Wells Fargo Bank, N. A.
A Building, AZ Full Time
POSTED ON 5/14/2024
About this role: Wells Fargo is seeking a Branch Transformation Readiness Consultant to support National Advice & Acquisition with an emphasis on branch relocation and renovation by planning and executing a variety of readiness activities to support the evolution of branch technology, formats and operating model with an emphasis on branches that have been relocated or renovated branches in the Mountain division. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Drive accountability for execution of the relocation & renovation playbook Partner with District Managers to deliver readiness to the field enabling branch employees to Leverage new technology (e.g., the digital board, AS-ATMs etc.) to promote transaction migration and provide customers with options to transact in other channels Leverage new branch format for customer interactions (transitioning from transactional to advice-based format) Operate in a “single queue” model including branch operating rhythms with various job families Prepare “branch relaunches” through grand re-openings to create customer and community engagement Deploy outreach strategy to promote customer awareness and engagement Collaborate and consult with members of the regional leadership team to equip DMs and partners with the knowledge and tools to successfully operate in their future state branch Required Qualifications, US: 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Strong partnership and influential skills to ensure high levels of collaboration with local and cross channel leadership Broad understanding of how the bank branches operate Understanding of the behavior framework, branch P&L (PROFIT & LOSS) and the management cycle and the tie into growth Experience leading implementation strategies on customer mobile adoption, employee utilization of innovative tools and contact management systems, reducing branch self-service transactions Understanding of small business and affluent expectations Strong analytical and critical thinking skills combined with strategic business focus and a passion for the customer experience Excellent communication skills Highly organized with strong detail orientation Experience delivering workshops Job Expectations: Ability to travel up to 75% This position does not offer Visa sponsorship Posting Location: 2700 S Price Rd, Chandler, AZ Other locations in the Mountain Region may be considered. Pay Range $96,600.00 - $171,800.00 Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees. 401(k) Plan Paid Time Off Parental Leave Critical Caregiving Leave Discounts and Savings Health Benefits Commuter Benefits Tuition Reimbursement Scholarships for dependent children Adoption Reimbursement Posting End Date: 20 Mar 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is a leading middle market banking provider in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

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