Senior Accessibility User Experience Specialist

B10 Wells Fargo Bank, N. A.
MINNEAPOLIS-MN, MN Full Time
POSTED ON 3/20/2024
About this role: Wells Fargo is seeking a Senior Accessibility User Experience Specialist to join Wells Fargo Wealth and Investment Management division support the production of accessible digital products and services. In this role, you will: Serve as a Subject Matter Expert (SME) for questions/needs related to accessibility testing, coding and design Promote accessibility within the organization; advocate accessibility and ensure it is brought to the table during our product development, document, and content creation activities Educate internal team members and consult with senior leadership on the importance of accessibility by enhancing & delivering support resources and training Maintain accessibility standards for the organization and track areas of non-compliance and report associated defects/findings Consult and assist with resolution of accessibility-related policy risk and corrective actions assigned to WIM products and services Participate in accessibility testing (with accessibility tools, assistive technologies, manual tools, etc.) Interact with & educate 3rd party vendors/providers about accessibility and assist in addressing accessibility issues with 3rd party vendors Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors Independently resolve moderately complex issues and lead team to meet functional area, project, or process deliverables while leveraging solid understanding of the Accessible User Experience policies, procedures and/or compliance requirements Required Qualifications: 4 years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3 years of experience in Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2 or a combination of both Desired Qualifications: 3 years accessibility experience Knowledge of WCAG 2X and other accessibility guidelines & standards Experience conducting accessibility testing with a variety of tools including, but not limited to, automated checkers (axe, WAVE, etc.), desktop screen readers (JAWS, NVDA, etc.), mobile screen readers (VoiceOver, TalkBack), and keyboard only Basic understanding of coding languages HTML (HyperText Markup Language) experience Ability to serve as a strong advocate for accessibility product design Financial services industry experience Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important Excellent verbal, written, and interpersonal communication skills Ability to develop and manage business relationships Strong project management skills including the ability to handle multiple projects concurrently Ability to manage multiple and competing priorities Strong attention to detail and accuracy skills Job Expectations: This position is not eligible for Visa sponsorship This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents Posting Locations: 550 South 4th Street - Minneapolis, MN 55415 550 South Tryon Street - Charlotte, NC 28202 2801 Market Street, F & L Building - Saint Louis, MO 63103 5201 West Amelia Earhart Drive - Salt Lake City, UT 84116 8601 North Scottsdale Road – Scottsdale, AZ 85253 800 South Jordan Creek Parkway - West Des Moines, IA 50266 Required locations listed above. Relocation assistance is not available for this position. Posting End Date: 31 Mar 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is a leading middle market banking provider in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

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