Branch Manager

Summary:

As a Branch Manager, you will be responsible for overseeing all aspects of the branch's operations, including sales, customer service, staff management, and financial performance. You will play a key role in driving revenue growth, ensuring customer satisfaction, and maintaining operational efficiency.

Essential Functions:

1. Sales and Business Development:

· Develop and implement strategic plans to achieve sales targets and expand the customer base.

· Identify market opportunities and trends to capitalize on growth potential.

· Foster strong relationships with key clients and partners to drive business growth.

· Monitor sales performance and implement corrective actions as needed.

2. Operations Management:

· Oversee day-to-day operations of the branch, ensuring efficiency and adherence to company policies and procedures.

· Manage inventory levels and optimize stock to meet customer demands.

· Coordinate with other departments such as logistics, service, and finance to streamline operations and enhance customer experience.

· Implement quality control measures to maintain the standards of products and services.

3. Staff Leadership and Development:

· Recruit, train, and supervise staff, providing guidance and support as needed.

· Set performance goals and conduct regular evaluations to assess individual and team performance.

· Foster a positive work environment that encourages teamwork, collaboration, and professional growth.

· Address employee concerns and resolve conflicts in a timely and constructive manner.

4. Customer Service:

· Ensure high levels of customer satisfaction by promptly addressing inquiries, concerns, and complaints.

· Monitor customer feedback and implement improvements to enhance the overall customer experience.

· Establish and maintain strong relationships with customers to promote loyalty and repeat business.

5. Financial Management:

· Develop and manage the branch budget, closely monitoring expenses and revenue targets.

· Analyze financial data and performance metrics to identify areas for improvement and cost-saving opportunities.

· Prepare regular financial reports and forecasts for senior management review.

· Implement pricing strategies and promotions to maximize profitability while remaining competitive in the market.

Qualifications:

· Bachelor’s degree in business administration, Management, Engineering, or a related field.

· Proven experience in a managerial role within the heavy machinery industry, with a strong track record of achieving sales targets and driving business growth.

· Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.

· Strong analytical and problem-solving abilities, with a keen attention to detail.

· Excellent communication skills, both written and verbal.

· Proficiency in Microsoft Office Suite and other relevant software applications.

· Knowledge of heavy machinery products, industry regulations, and market dynamics.

If you are a dynamic leader with a passion for driving business success, we invite you to apply for the position of Branch Manager. Join our team and take your career to new heights!

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Wailuku, HI 96793: Relocate before starting work (Required)

Work Location: In person