Aftermarket Service Lead, Power Propulsion

Job Description
BAE Systems is looking for an Electrical, Software, Computer Science or Mechanical Engineer to work directly with our transit customers to resolve series hybrid propulsion system issues and provide factory to customer support in a timely manner. Our Smart Energy Technology propels Hybrid Electric and fuel cell buses, trucks and vessels across the globe. We are looking for an individual who has a technical background, and a passion for working with our customers to identify and resolve any open concerns.

Our growing business is located in the Greater Binghamton area which is home to several sports teams, shopping centers, a growing downtown, the State University of New York at Binghamton, several large healthcare employers and some of New York’s top-ranked school districts. The area enjoys a rich heritage with multiple diverse communities with local cuisine and festival celebrations. From the area to an hour out there is access to hiking, skiing, lakes, waterparks, casinos, golfing, camping and vineyards. A 9/80 work schedule gives employees a great opportunity to experience all that the region has to offer and provides a balanced work and family lifestyle.


You will make impacts in the following ways;

• Responsible for Service and Support and providing technical guidance and service engineering support to customers and technicians
• Responsible for BAE Systems Factory to Customer Communication and coordination with OEM leads
• Monitor fleet availability metrics, failure rates and trends
• Communicate reliability issues to the BAE Systems Product Support Team and support failure investigations.
• Develop customer focused solutions for issues that arise that support both Customer and BAE Systems Product Support objectives
• Coordinate and Execute Product Improvement or Retrofit Programs

Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely. Travel to customer sites approximately possible, up to 50% of the time.




Required Education, Experience, & Skills

• Bachelor’s Degree in Computer Science, Electrical, Software or Mechanical Engineering and 4 years of work experience
• Experience in full lifecycle system development including requirements, design, integration, verification and validation.
• Technical writing skills: capable of creating required engineering documentation.
• Experience in integration and verification testing of both electrical/mechanical equipment and software.
• US Citizenship is a requirement

Preferred Education, Experience, & Skills

• Experience in vehicle or electronic control related development including familiarity with SAE J1939 interfaces and CAN communication.
• Experience with development of customer requirements and vehicle system architectures.
• Experience with Requirements Management tools (i.e. Doors) and Configuration Management tools (i.e. Synergy).
• Experience with vehicle diagnostic equipment and procedures.
• Working knowledge Matlab Simulink.
• Demonstrated leadership ability to lead working groups or program teams
• Master’s Degree in Engineering or Business
• Familiarity with Agile Software or Hardware Development Teams
  

About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems’ game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere – from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact – for our customers and the communities we serve.

Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.