Operations Quality Manager

Job Description
Does working with a new-build, tracked military vehicle production program where you engage to support problem documentation, investigation, resolution, and communications sound interesting?

The BAE Systems site in Anniston, Alabama is seeking a Quality Manager in support of Combat Mission Systems' Paladin Program operations. In this role as a Quality Manager, you will support, oversee, and lead a small team of Production Operations Engineers and Technologists. The goal of this team is to develop, modify, apply, and maintain quality evaluation and control systems in a LEAN production vehicle manufacturing environment. This position is responsible for ensuring requirements are met throughout multiple processes, but primarily support 1st shift M109A7 (Self Propelled Howitzer) and M992A3 (Carrier Ammo Tracked) Assembly, Garage, and Final in preparation for vehicle sale.

In this position you will interact with various Production oriented working teams (Floor Support, Manufacturing Operators, Engineering, Operations, Program Management, among others) to ensure that processes are in place to prevent defects from occurring. In cases where defects do occur, you will engage to research, document, contain and help to resolve the problem through various methods available to you while ensuring effective communication of needs and status across counterpart support teams.

Experience working with technical and non-technical documentation as well as a sound foundation of Root Cause and Corrective Action (RCCA) methods is necessary in this role. This position is a customer facing role with regular communication and engagement with Defense Contract Management Agency and US customer representatives supporting program oversight.

Included regular activities, supported both directly and through engagement of managed team members:

• Attending morning production team meetings and promoting quality concerns and areas of needed focus.
• Providing support to Program Management meetings and communications to provide and receive information and actions to support issue awareness and closure.
• Developing or revising process documentation and controls.
• Developing and reporting metrics specific to Quality.
• Supporting, and assigning of, priority tasks based on production safety, quality, schedule, and cost.
• Developing or coordinating training for your managed team and other production personnel.
• Project management of new process and system implementation.
• Tracking time and schedules of managed personnel.
• Leading or supporting root cause and corrective action investigations with the support of broader production teams.
• Supporting effective planning and communication between Production and required customer points of engagement.
• Escalating program risks and sharing lessons learned across multiple production locations.
• Hosting meetings to ensure containment and control of quality escapes when necessary.
• Progressing a Quality focused culture.

Required Education, Experience, & Skills

• Typically requires an Associates and 8 years of relevant experience, or a Bachelors degree and 6 years of relevant experience, or the overall equivalent.
• A well-prepared candidate will be a mechanically oriented individual with experience interpreting drawings, standards and specifications as well as procedures and work instruction documentation.
• Requires working knowledge of Quality Assurance and Quality Control fundamentals, including Root Cause and Corrective Action (RCCA).
• Strong background in problem solving techniques and analysis.
• Proficiency in standard and industry related software including Microsoft Word, Excel, PowerPoint, Outlook.
• Highly effective written and verbal communication skills.
• Must be able to effectively package details and data collected from Production and its associated datasets and communicate through verbal and electronic means to broader working teams in support of defining approved courses of action.
• Leadership experience.

Preferred Education, Experience, & Skills
Experience with the following systems/programs:

• Oracle
• TIPQA
• EPDM
• Creo

Additional experience with:

• Quality certifications
• Experience working in a production program in support of government contracts, preferably DoD
• Formal training in root cause analysis
• Experience implementing APQP in a low-rate, technically complex product environment
• Experience engaging with a union workforce

Pay Information
Full-Time Salary Range: $91980 - $156330

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.


About BAE Systems Platforms & Services
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and naval ship repair…just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.

Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.

Salary : $91,980 - $156,330