Process Technology Manager

The Process Technology Manager reports to the Executive Director, Infusent and the position’s responsibilities include:

• Manage process trials and training sessions within the Innovation Center and/or at customer sites for defined technologies to help develop closer customer relationships and assist with securing profitable capital sales
• Manage the Innovation Center, and ensure that the skills base and sufficient resources are available to meet the planned schedule of work in the Innovation Center
• Compile, interpret, and store laboratory test and site process data on end products to support the development of process transformation diagrams and accurate technical proposals aimed at differentiating Baker Perkins equipment from the competition and establishing a competitive advantage
• Maintain database containing accurate customer contacts, correspondences, trial/visit reports, and inquiries related to testing and trials
• Communicate process requirements to define equipment specifications and costing with company engineering teams and external suppliers as needed
• Support the training of Innovation Centre resources ensuring they are competent in the operation of maintenance of equipment.
• Conceive and present innovative development ideas for the company’s equipment range based on the market and customer’s technology and process needs
• Support process commissioning on customer sites, at times.
• Perform other duties as assigned.

Your qualifications:

Manage resources in Innovation Center to meet budget and schedule requirements.

Qualifications: Listed here is the knowledge, skills, and/or abilities required to perform each essential duty of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to interact and communicate verbally and in writing with customers and internal team members on a technical and commercial level
• Ability to make professional and logical presentations to customers and project a positive image for the business
• Proficiency in computer skills (Microsoft Office, Windows, Project)
• Good technical knowledge of food processing equipment and systems
• High degree of mechanical and electrical aptitude
• Ability to lead and build a team while working effectively in a cross-functional work environment
• Good creativity and decision-making skills to help address a wide variety of customer needs
• Well-developed sales skills preferred
• Ability to prioritize and manage multiple tasks and responsibilities for timely completion
• Ability to travel to and from customers and vendors to perform various job roles
• Bachelors Degree in Engineering or a related technical field
• Food Process Engineering and/or Applications experience preferred
• Direct customer presentation experience required
• Team management experience

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 3 years (Preferred)
• Food processing equipment: 2 years (Preferred)

Work Location: In person