Training Coordinator

Job Description

Job Description

PRC Baker Places is a non-profit residential treatment agency that has provided the San Francisco community with alternatives to institutional care since 1964.

Our direct care professionals provide counseling and case management services to previously homeless adults living with co-occurring diagnoses of chronic mental illness and substance use disorder.

All agency services are provided from the philosophy of social rehabilitation which integrates teaching daily living skills in a safe and healthy environment.

Mission Statement : Our mission is to help people affected by HIV / AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.

Values that Guide Us : Accountability, Honesty, Integrity, Diversity & Inclusion, Respect

Position Overview

Under the supervision of the Director of Quality Management the Training Coordinator assists the agency in ensuring that policy, procedure and documentation standards required by the agency, SFDPH / BHS, as well as licensing and funding entities, are in compliance.

The Training Coordinator is responsible for creating and maintaining Baker Places training requirements and opportunities, maintaining an annual training calendar for Baker Places, and tracking trainings for the agency.

The Training Coordinator plays a critical role in supporting the agency staff by training to the highest standards and plays a critical role in cross documentation training allowing staff to work at various residential and outpatient programs as needed.

Reports To : Director of Quality Management

Position Location : PRC Baker Places - Programs

Primary Duties and Responsibilities

• Designs and implements a Residential Counselor, FTE and PT, New Staff Orientation training program and documentation package in collaboration with Directors of MH / SUD Programs and agency PX Department.
• Develop and conduct annual staff training needs survey in collaboration with agency QM Department. Report responses to a Quarterly QM Audit Committee.
• Develop and maintain annual agency and SFDPH / licensing entity required and requested training calendar for Baker Places’ programs.
• Ensure that proof of training for FTE and relief staff records are complete and proof documentation is stored at each residential program and available for licensing auditors.
• Develop and maintain 24 / 7 electronic access for all staff required training presentations
• Maintain tracking in ADP for PRC and Baker Places required trainings.
• Develop and implement a program focusing on staff email / database utilization / electronic training literacy in collaboration with PRC Workforce Development Department with a goal towards CLAS Standard Compliance.
• Participate in weekly QM document huddle to identify areas of needed training and implement training.
• Coordinate with agency Quality Management Department for hands-on program specific clinical documentation needs, both in accessing / utilizing EHR systems documentation requirements, i.

e. : Cal Aim. Developing monthly staff documentation clinics.

• Assist in maintaining an agency training policy and procedure.
• Coordinate with PRC departmental leadership to assess the need to develop, schedule, and provide relevant trainings impacting both Baker Places and PRC staff.
• Record data (new staff information, new hire orientation tracking, time and day(s) of training provided, etc.) in the department Access database.
• Create tracking tools as needed.
• Become a subject matter expert in Epic, Cal AIM documentation, DHCS Title 9 and 22, ADP, and other relevant topics within the agency.

Minimum Qualifications

• Two (2) years’ experience in the development and provision of trainings to others (preferably in the Mental Health and / or Substance Use Disorder fields)
• Ability to work independently with minimum supervision and to prioritize and deal with diverse tasks.
• Ability to work with others from various backgrounds and skills.
• Ability to work with others across various agency departments.
• Exposure to CalAIM documentation changes preferred but not required.
• Understanding of DHCS Titles 9 and 22 preferred but not required.
• Basic understanding of general computer skills & practices, proficiency in Microsoft Office 365 required.
• Ability to work at different residential program locations across SF.
• TB clearance, DOJ / DHCS licensing clearance, and First Aid and CPR certifications.
• ANSA certification within 30 days of hire.
• Epic EHR knowledge preferred but not required.
• Knowledge of ADP preferred but not required.
• Must possess exceptional verbal and written skills.
• Strong commitment to social justice
23 hours ago