Accurately process incoming titles daily from dealerships, match the consignor checks daily to the title and invoice. Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner. Open and accurately record incoming titles daily according to established procedures. Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc. Match sold titles with invoices. Maintains a professional, calm manner when negotiating with difficult or upset customers. Maintains a high level of confidentiality. Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company. Contributes to effective operations by providing support where and when as needed on sale/customer promotion dates. Performs other duties as assigned or requested to assure optimum service levels.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
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Education:
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Work Location: One location
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