Dual Rate Officer/Shift Manager - Security

Responsibilities: 

• Must have knowledge of all cards and dice procedures.
• Responsible for escort duties.
• Will handle table fills, credits and markers.
• Required to patrol the casino property and be alert of all happenings.
• Must keep daily logs accurately and efficiently.
• Must exhibit a friendly disposition with all guests.
• Must smile and great every guest as they arrive on the property and/or enter the casino.
• Must welcome the guest back to the casino, after the guest has departed and returned.
• Directs and oversees all investigations.
• Ensures that all incidents are documented.
• Enforces all company and departmental policies and procedures.
• Responsible for training security officers.
• Other duties may be assigned

Supervisory Responsibilities:

Directly supervises employees in the Security Department.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education and Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

Mathematical Skills:

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Certificate, Licenses, Registrations:  Louisiana Gaming License

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee frequently is required to use hands to finger, handle, or feel.  The employee is occasionally required to sit and reach with hands and arms.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, and color vision.

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, outside weather conditions, extreme cold, and extreme heat.  The noise level in the work environment is usually moderate. Must be able to remain alert and focused while listening to the normal noise of the casino such as the noise from the slot machines and the music playing throughout the casino.  Must be able to withstand a smoking environment.

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