EVS - Utility (On Call)

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Maintains cleanliness of hotel areas, including removal of all trash and biohazards.
• Promotes positive customer relations.
• Performs any other duties as assigned by Hotel Housekeeping Shift Manager.
• Responsible for maintaining stock of all supplies used by the GRA’s on all floors of hotel (toilet tissue, Kleenex, amenities, ashtrays, shower caps, and matches.)
• Delivers supplies from store room to Housekeeping Department to be dispensed to various employees of Housekeeping Department.
• Stocks store room from warehouse.
• Well informed of supply inventory.
• Responsible for emptying hampers under linen and trash chutes.
• Cleans elevators and chute room.
• Cleans carpets, drapes, vents, high dusting, and furniture in guest rooms (approximately 4 per day @ 25 minutes each) and corridors.
• Utilizes hotsos device to respond and complete issued service orders.
• Services guests with amenity requests. Delivers items to guest rooms.
• Services Guest Room Attendants requests, supplies them with needed items.

QUALIFICATION REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Minimum of 2 years experience in Housekeeping.

• Exceptional customer service focus including attention to producing quality results.
• Position involves extended periods of walking, standing, lifting, twisting, and/or turning, driving, pulling, pushing and able to lift 51 lbs to 100 lbs.
• Job requires use of hand cart, pallet-jack, and electric cart.
• Must be able to read, write, and speak English.
• Position requires use of commercial shampoo equipment, vacuum cleaners, and scrubbers.
• Must be able to read and exercise caution when using chemicals and electrical equipment.
• Use of arithmetic for the purpose of taking inventory.

• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

SUPERVISORY RESPONSIBILITIES                                                     

This job has no supervisory responsibilities.

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

 MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up 51 pounds to 100 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.